Cookie Policy

1. Introduction

MuzNetwork uses cookies to improve your browsing experience, personalise content, and help us understand how our platform is used. This policy explains what cookies are, how we use them, and how you can manage your preferences.

2. What Are Cookies

Cookies are small text files stored on your device when you visit a website. They help websites function properly and provide insights into user behaviour.

3. How We Use Cookies

We use cookies to:

• Ensure the website functions correctly
• Remember your preferences
• Improve performance and user experience
• Analyse traffic and usage patterns
• Support security and fraud prevention

4. Types of Cookies We Use

• Essential Cookies– Required for core functionality
• Performance Cookies– Help us understand how users interact with the site
• Functional Cookies– Remember your preferences
• Analytics Cookies– Provide insights to improve our services
• Marketing Cookies– Used to deliver relevant content and promotions

5. Managing Cookies

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

6. Updates to This Policy

We may update this Cookie Policy from time to time. Changes will be posted on this page.

🔐 DATA PROTECTION & SECURITY

1. Our Commitment

MuzNetwork is committed to protecting your personal data and ensuring your information is handled securely, transparently, and in line with applicable data protection laws.

2. Data We Collect

We may collect:

• Account information (name, email, phone number)
• Business listing details
• Payment and subscription information
• Usage and analytics data
• Verification documents (where applicable)

3. How We Use Your Data

We use your data to:

• Provide and improve our services
• Verify business listings
• Manage subscriptions and payments
• Communicate updates and support
• Maintain platform security and prevent misuse

4. How We Protect Your Data

We implement:

• Encrypted data transmission (HTTPS/SSL)
• Secure servers and firewalls
• Access controls and authentication
• Regular security audits
• Data minimisation and retention controls

5. Your Rights

You have the right to:

• Access your data
• Request corrections
• Request deletion (where legally permitted)
• Object to processing
• Request data portability

6. Contact

For data protection enquiries, email: Info@muznetwork.com

🇪🇺 GDPR-COMPLIANT DATA PROCESSING AGREEMENT (DPA)

1. Purpose of This Agreement

This Data Processing Agreement outlines how MuzNetwork processes personal data on behalf of users in compliance with the General Data Protection Regulation (GDPR).

2. Roles

• Data Controller:You (the user or business listing owner)
• Data Processor:MuzNetwork

3. Scope of Processing

We process personal data solely for:

• Account creation and management
• Business listing verification
• Subscription and billing
• Platform analytics and security

4. Processor Obligations

MuzNetwork agrees to:

• Process data only on documented instructions
• Maintain confidentiality
• Implement appropriate technical and organisational security measures
• Assist with data subject requests
• Notify you of any data breaches without undue delay
• Delete or return personal data upon request or termination

5. Sub Processors

We may use trusted third-party service providers (e.g., payment processors, hosting providers). All sub-processors are bound by GDPR-compliant agreements.

6. International Transfers

Where data is transferred outside the UK/EU, we ensure appropriate safeguards such as Standard Contractual Clauses (SCCs).

7. Duration

This DPA remains in effect for as long as we process personal data on your behalf.